If the victims have clicked the link in that mail and have logged in to the phisher’s fake bank website, this not only explains how the scammers obtained the information, it also adds credibility to the story of the scammer on the phone. This would explain a lot, but some victims admitted having received a phishing mail not too far before the call. Some even go as far to claim that they must have someone on the inside. There are a few theories about how the scammers can obtain that information. They can tell you how much you have in your account and who received your latest payments. What makes this extra successful is that the scammers really come to the call prepared. Of course, the “vault account” belongs to the scammer and the whole theatrics are designed to get the victim to transfer their belongings into that account. Their money may be unavailable in such an account for a few days, but that is better than getting robbed blind isn’t it? If the victim starts asking a lot of questions, the scammer will say that there is no time to waste because of the danger of losing everything to an unknown entity. The scammer explains that such an account is a safe place for their funds. If the victim indicates that they only have the one account, the scammer offers them a so-called “vault account” of the bank. They tell the victim that they have noticed unusual activity on the victim’s bank account and urgently advise them to put their money in a different account. And the scammer comes prepared with enough knowledge about the victim’s bank account to take away the last shreds of doubt. The scammer calls the victim while spoofing a phone number that belongs to the bank. Some Voice over IP (VoIP) providers simply allow the user to configure their displayed number as part of the configuration page on the provider’s web interface. But there are services that allow you to display any spoofed caller ID. Normally your display indicates the phone number and name associated with the line used to call you. Caller ID spoofing is when someone calling your phone deliberately falsifies the information transmitted to your caller ID display to disguise their identity. We’ve talked about email spoofing in the past, but in this case we’re talking about caller ID spoofing. The definition of spoofing is: to display characteristics that do not belong to you, in order to assume a false identity. Which could take a while and because of the urgency that is not really an option now, is it? What is spoofing? If you suggest calling them back, they’ll tell you it’s impossible to call their extension directly and you would have to go through the operator in the head office. Then again, they wouldn’t be successful scammers if they weren’t convincing. That is, of course, if you are unaware that phone numbers can be spoofed. You’ll see I’m really calling from your bank.” “You can check the number in your display online sir.
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